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Candy Carriers - Couriers in Kent and the South East - Kent Courier Services - FAQs

Frequently Asked Questions

UK Sameday & Worldwide Express Courier Services from Candy Carriers.

Q. How Do I Book A Courier?

A. Booking one of our services couldn't be easier. Simply contact our office on 0844 33 500 40 and one of our knowledgeable staff will be able to advise you of the most economical option for delivering your consignment.

 

Q. Do You Have FORS Accreditation?

A. Yes, we hold FORS Bronze and our ID is 005196

 

Q. Are Consignments Insured?

A. All same day consignments carried by Candy Carriers are automatically covered by our £50,000 in transit insurance. This is considerably more than is offered by many of our competitors.

 

Q. How Do I Open An Account?

A. Opening an account is very simple. You can either contact us directly at our office or download an application form and fax/email it back to us.

 

Q. Are There Any Account Fees?

A.  Unlike many of our competitors, we do not charge for opening an account and there is no 'minimum spend' required. In addition, there are no hidden fees charged for administration. Please contact us for further details

 

Q. How Do I Pay Without An Account?

A. If you don't have an account already set up with us, you can either pay our driver, by cheque, when your goods are collected, or pay using your debit card over the phone. We'll be happy to discuss your most suitable option when you are booking your job.

 

Q. What Other Services Do You Offer?

A. Our full list of services can be found here, but we are able to advise you on almost any delivery requirement you may have. Please do not hesitate to contact a member of our sales team, or to use our online contact form, please click here

 

Q. What Are Your Terms and Conditions of Carriage?

A.  All services performed by Candy Carriers Ltd. are provided under the terms of our Standard Trading Conditions which are subject to change. Whenever sourcing services from Candy Carriers Ltd. you agree that the version of the Terms in effect at that time, will apply to any such service requested. Your attention is directed to those clauses of the Terms which exclude or limit the liability of Candy Carriers Ltd. and any other parties and to those services which are provided.

A copy of our T&Cs document can be found here and at our local offices, or by request.